School Zone

Privacy Policy

How we take care of your data

We are Multi Sport Pro Ltd, a Sports Coaching provider based in Lincoln, Lincolnshire.

This Privacy Policy explains how we use the personal information we collect when you use this website (www.multisportpro.co.uk) and our subdomain websites (mobile.multisportpro.co.uk and schools.mulitsportpro.co.uk).

What information do we collect about you?

We collect information when you register an account to book services or voluntarily complete an enquiry form, sign up for free resources or sign up to receive marketing emails.

Personal Data Collection for Bookings

We collect your name, address, child’s name, child’s age, child’s health.

Personal Data Collection for Marketing

We collect your name and email address.

We also use Google Analytics and Facebook Pixels to track website usage using cookies. This collects IP data.

How will we use the information about you?

We use this information to process your bookings and send you updates about your account under legitimate interest. Your children’s information is used to ensure your child is placed in the correct age group for clubs and camps and for health and safety.

If you have agreed to receive marketing, we will send you personalised emails with related information, offers and updates about our services under the legal basis of consent.

We do not share your information with any third parties.

Email Sign Ups

If you agree, we will send you information about our services and other related content that might be of interested to you.

If you have consented, you can opt out anytime using the unsubscribe link in each email. Alternatively, you can contact us to be removed from marketing lists.

We use Mailchimp to collect your name and email address. You can update your information using the link provided when you sign up. You can contact us or Mailchimp to edit your data. You can read Mailchimp’s privacy policy here.

If you enter details for a free download, guide or taster session your details will be used to send you the download or to contact you to arrange details. If you do not opt in for Marketing emails your details will be removed within one month.

Access to your information and correction

You have the right to request all information we hold for you. You also have the right to withdraw your consent.

You can view, update and delete account information anytime by logging in to your account at mobile.multisportpro.co.uk.

You can view your marketing email details and preferences by clicking the update information link provided when you opted-in to receive emails. You can unsubscribe anytime using the link at the bottom of each email.

Alternatively, you can contact us to request, update or delete your information at any time.

Retention of your information

If you have registered for an account, we will hold this information on our secure database until a period of inactivity reaches 1 year.

If you send an enquiry via email or our online contact forms we will remove data within 1 month of resolving your enquiry.

If you sign up to receive marketing emails we will hold data until you unsubscribe. We will regularly review data and may remove emails from our list who have be inactive for over 2 years.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website. We use the data to help improve the website and your experience.

For more information about cookies visit www.aboutcookies.org

You can also set your browser not to accept cookies and remove cookies from your browser. This is explained at www.aboutcookies.org

Other Websites

This privacy policy only applies to this website (www.multisportpro.co.uk) and our subdomains (mobile.multisportpro.co.uk and schools.multisportpro.co.uk).

If you link to any other website you should read their own privacy policies.

Changes to our privacy policy

We will regularly review our privacy policy and update it if we make changes to our website that you should be aware of.

This privacy policy was last updated 10/04/2018

How to contact us

If you have any questions about this privacy policy or the information we hold about you, please get in touch:
online contact form

  • Email info@multisportpro.co.uk
  • Call 01522 704387
  • Write to us at Unit 15, Stirling Court, Saxilby Enterprise Park, Lincoln, LN1 2LR

Your Right to Lodge a Complaint

If for any reason you find the way we handle your data to be unlawful, you have the right to lodge a complaint with ICO. Visit: https://ico.org.uk/